Terms & Coditions

Terms & Coditions Policy


  • The total worth displayed on the website includes all applicable government taxes.
    You are needed to pay the whole Amount before the confirmation of your booking.
    There will be no refund for 'no-shows' or any partly unused flights.
    Refund against partly used price ticket is as per airlines terms and conditions and will take up to ninety days.
    avail of infant fares, an infant must be under 24 months throughout the entire itinerary you are booking. This includes both onward and return journeys. If the infant is 24 months or above on the return journey, you'll need to make a separate booking using a child fare.
  • Infants must be accompanied by an adult at least 18 years of age.
  • All Tickets/Bookings issued to the client shall in addition be ruled below the terms and conditions as ordered out by the individual Airlines / provider.
  • We suggest user to refer airlines terms and conditions before booking the price ticket.
  • By acceptive our booking terms, user is additionally agreeing to terms & conditions of the various airline
  • The Happy Journey charges a non-refundable convenience charge of Rs.200/- for oneway flights and Rs.350/- for roundtrip flights in addition on per traveller basis.
  • Seats are subject to availability
  • All statutory taxes, surcharges and costs are to be paid by the traveler, as applicable on the date of travel
  • Flight schedules and timings are subject to regulative approvals and change(s)

    Check In:-
  • As per the airline rules, the standard check-in time begins 2 hours before departure for domestic flights.
  • For International flights, the check-in time is 3 hours before departure.
  • The passenger needs to check-in at least 2 hrs prior departure for Air India and Air India Express domestic flights else will be considered as a no show.
  • Infants must have valid proof-of-age documents showing that the infant is less than two years old.

    Amendments:
  • Every booking created on The Happy Journey is subject to change charges levied by the airline, which can vary by flight and booking category.
    If you amend your booking, you'll be charged the difference in fare, if any, applicable once the change is created.but if the new fare is not up to the initial fare, Difference within the Price won't be refunded,but the rebooking charges as applicable are collected.
    In addition to the airline's change charges, The Happy Journey charges associate degree change handling fee of Rs 250 per Traveller per sector.
    We'll collect these charges from you after we build the changes to your travel plans. We'll additionally collect thedifference in fare, if any, applicable once the change is created.
    Depending on the airline's policy, some reserved fares might not be amended.
    All bookings created through us, also can be amended by Call up the Airline centre directly.
    For any amendments associated with multi-itinerary reservations, decision the 24x7 client care.

Cancellation:-

  • Every booking created on The Happy Journey is subject to cancellation charges levied by the airline, which can vary by flight and booking category.
  • Some reserved fares is also non-refundable per the precise airline's policy.
  • Online cancellations: Cancellations may be created on-line by client Support page. Step by step details for on-line cancellations are accessible client Support page. Step by step details for on-line cancellations are accessible here.
  • Offline cancellations: we have a tendency to additionally settle for cancellation requests through phone.
  • The Happy Journey cancellation charges: additionally to the airline cancellation charges, The Happy Journey can charge Rs 250 per traveller per sector for every cancellation.
  • Only cancellation requests created on-line or telecom or email (For emails travel date should be quite forty eightHrs) through our client support shall be diverted. The Happy Journey shall not be susceptible to entertain any cancellation requests created through the other medium.
  • For e-tickets, if your cancellation request is created but four hours before departure, you'll have to contact the airline on to get your reservation off. we'll not be ready to give any help for these cancellations.
  • For e-tickets, if your cancellation request is created but twenty four hours before departure, you'll have to contact our client care government through phonephone. The request through the other medium won't be diverted.
  • If you have got done a 'Web/Tele Check-in' with the airline, get in contact with the airline for cancellation. The Happy Journey won't be ready to method the refund for constant and cannot take any responsibility for constant.
  • To cancel the tickets over the phone, decision the 24x7 client care numbers

Refund

  • It is obligatory to contact The Happy Journey for all refunds, because the airline won't be ready to refund your tickets engagedat The Happy Journey.com.
  • All cancellations created directly with the Airline got to be intimated to The Happy Journey by Email or Phone so as to initiate the refunds method
  • Processing times for cancellation and refund requests vary.
  • Convenience charge of office 200/- for unidirectional flight and office 350/- for roundtrip flights, paid at the time of booking may be a non-refundable fee and same shall be applicable on all cancellations as well as any partial cancellation requests
  • The refund are going to be attributable back to identical account from wherever the payment was created. as an example, if the User used a mastercard, Company can create Associate in Nursing applicable charge reversal. If the User used a revolving credit, Company can credit the cash back to the revolving credit.
  • On the event of cancellation and refund of part used tickets direct discount and promo code discount availed at the time of booking would be subtracted from the refund Amount
  • In case, wherever the user has off his/her booking directly with the airlines, he/she can got to inform Company with valid documentation to initiate the refund method. it's sensible to contact Company among forty eight hours of the cancellation request.
  • The meal Amount is non-refundable. (Refundable given that the flight is off by the airlines).
  • Company are going to be ready to initiate customer's refund solely once receipt and/or confirmation of refund from the airline.
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